Last updated: 25 May 2025 | Effective date: 1 January 2025
TournamentX Pty Ltd (ABN 12 345 678 901) ("TournamentX", "we", "us", or "our") operates the website tournamentx.info. We are committed to protecting the privacy of all individuals who visit our website or participate in our tournaments. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information that you voluntarily provide to us when you:
The types of personal information we may collect include: full name, email address, phone number, state or territory of residence, team name, and any other information you choose to provide in free-text fields.
We also collect non-personal, technical information automatically when you visit our website, including IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages. This information is collected via cookies and similar technologies as described in our Cookie Policy.
We use the personal information we collect for the following purposes:
We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected without your prior consent.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided those parties agree to keep your information confidential and comply with applicable privacy laws.
We may also disclose your information where required by law, court order, or government authority, or where we believe disclosure is necessary to protect the rights, property, or safety of TournamentX, our users, or the public.
Tournament venue partners (such as convention centres) may receive participant registration details strictly for the purpose of event administration. These partners are bound by confidentiality obligations.
Your personal information is stored on secure servers located in Australia. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews.
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any data security incidents.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Tournament registration data is retained for up to 3 years for record-keeping purposes. Contact form submissions are retained for up to 12 months.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. For full details on the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.
Our website may contain links to third-party websites, including game publisher sites, esports platforms, and gaming venues. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
TournamentX is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
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